Esaplanet | CEO

HQ: Milan, Italy

During my previous experience in Computer Discount I figured out that the next challenge with ICT was on Business and Service. Companies were collapsing under mountains of hardware they didn’t know how to make the most of, so I spotted the opportunity to meet that huge and unserved demand. We provided a Service model to my former company and large scale distributors all over Italy.

My tasks as CEO in Esaplanet:
  • Upheld client satisfaction by designing accurate and detailed timelines for technical services and alerting clients of changes.
  • Designed service plans that took into account clients’ goals and preferences.
  • Contributed to development, implementation and execution of service programs.
  • Monitored results, providing analysis and insights to partner’s upper management.